Refund policy

Return Policy

Not happy? You have 30 days after delivery to return your order.

How to start a return

Please email info@brothersinstyle.com with your order number, the reason for your return and a photo or short video of the product. We will get back to you within 1 working day.

Condition of the item

Please pack the item securely and send it back in its original packaging.

Return Costs

A fee of €5.00 is deducted from your refund for the return label. This fee does not apply if the return is due to an error on our part.

Damaged or Defective Item

Did your order arrive damaged, or is the product not working properly? Please contact us at info@brothersinstyle.com with your order number and a photo or short video. We will assess your case and get back to you as soon as possible.

European Union: 14-Day Cooling-Off Period

If your order is shipped within the European Union, you also have the statutory right of withdrawal of 14 days after receipt. Our 30-day return period includes this right.

Refunds

We will notify you once we have received your return. Your refund will be issued to your original payment method within 14 days. We may wait to issue the refund until we have received the item or you have shown proof that you sent it back. Please note that it may take additional time for your bank or card provider to process the refund. If more than 15 business days have passed, or if you have any questions, please contact us at info@brothersinstyle.com.